What Workers Want and Need

The factors drawing workers in—and keeping them out—of work.

With app-based gig work and remote work, the ways workers can earn money have broadened. While people have more options, these options aren’t all better (for income, advancement or environment), and they’re not equitably accessible. The charts below show how people at various income levels perceive barriers to employment for themselves and people they know. In addition to individual perception, broad systemic challenges—namely lack of transportation access, childcare access and digital access—have major implications for regional prosperity and disproportionately exclude low-income workers and Black and multiracial workers from family-sustaining wages.

Top barriers to work

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